But the fact of not being unable to drag and drop attachments on Outlook can be frustrating. Fortunately, in this guide, we will give you some effective solutions that will help you understand why this problem is occurring and how you can easily fix it.

Why am I unable to drag and drop attachments on Outlook?

After our research, we have prepared a list of some of the most common reasons which is why you are unable to drag and drop attachments on Outlook:

There is a bug in your browser: Some user reports confirm that because of a bug present in a specific browser, you won’t be able to perform drag-and-drop on Outlook. The Outlook windows aren’t active: You need to make sure that the two windows on which the operation is being performed in active and selected. Outlook folders are corrupt: This issue can also pop up when any Outlook-related folder is corrupt. Outlook is running with admin privileges: Running Outlook with different permissions than File Explorer can also cause this problem. You are not moving files of the same type: You should ensure that you are dragging and dropping files of the same type. For example, you can’t drag calender items to an Outlook folder.

How can I resolve unable to drag and drop attachments on Outlook problem?

Before applying any advanced solutions:

If the drag and drop feature suddenly stops working, even throughout your Windows OS and not just Outlook, you need to press the Escape button multiple times. To be specific, pressing 3-4 times would do the job. You can also try pressing the Escape button multiple times and then restarting your PC. This would definitely fix the problem.

1. Do not run Outlook with admin privileges

When the program, in our case MS Outlook, is running with admin privileges, or elevated privileges than the File Explorer, then drag-and-drop between the two won’t work. Trying to do so will show you a blocked mouse icon or a different icon to highlight the operation cannot be performed. So, follow the above steps, uncheck the admin option and see if this resolves the problem or not.

2. Reset MS Outlook folders

The issue can also trigger because of corrupt Outlook files and folders. You can run the above command and reset the Outlook folders. Do not worry, they will be automatically created once you launch Outlook back again.

3. Toggle on/off Cached Exchange Mode

3.1 Method 1

3.2 Method 2

4. Create a new Outlook profile

A corrupt Outlook profile can also trigger multiple issues with your email client, one of which is the unable to drag and drop attachments on Outlook issue. SPONSORED Simply delete your previous account, follow the steps to add a new Outlook account, and check if this resolves the issue or not.

5. Use Microsoft Support and Recovery Assistant

You can also use the troubleshooting tool, which will help you fix certain problems related to Microsoft Office programs, including Outlook. Also, you can refer to our use multiple accounts in MS Outlook guide. Did you know that Microsoft Outlook also comes with an automated replay feature, that replies to incoming emails on your behalf? We also have a troubleshooting guide to fix Outlook that keeps asking for a password issue. If Microsoft Outlook is running slow for you, then we would suggest you check out our guide. If for you, one of the Outlook folder has disappeared check out our dedicated guide to fix the problem. Feel free to let us know in the comments below, which one of the above solutions resolved the unable to drag and drop attachments on Outlook problem.

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